Carpet Cleaning Software and How it Boosts Your Revenue
- December 1, 2017
- By: Vonigo
It’s easy to imagine how carpet cleaning software can make life easier for your company. Clearer scheduling, fewer errors from handwritten work orders, and a more organized crew as a result. But did you know that it can also give your revenue and profits a boost? Read on to learn more.
Access a Larger Group of Clientele
More and more people prefer service businesses like carpet cleaners to offer online booking. As the “digital native” generation comes of age, a large part of the market are digitally savvy customers who prefer not to book over the phone, and simply want to choose a time that works for them. If your business is still using paper-based work orders and doesn’t offer online booking, these potential customers will skip over your listing to the next company that does offer it.
How Carpet Cleaning Software Boosts Revenue
But the ill-effects of old systems go beyond missed bookings. Issuing handwritten copies of work orders or receipts can also have a negative effect on your business’ image. In the eyes of some customers, using modern technology like carpet cleaning software reflects professionalism in your company. They are more likely to refer you to friends and to book you again if they’re happy with the way you operate. Much of that impression comes from the convenience and service you give to them.
And the effects can be surprising. Scott Reid, Owner of ServiceMaster by Reid, was surprised by the boost in revenue that his business received from using carpet cleaning software with online booking.
“We saw a huge increase in our online sales, which we hadn’t expected, really,” says Reid. “We’re tapping into a customer base that we didn’t have before.”
Save Time on Admin, and Complete More Jobs
When your customers book online, the job automatically appears on your calendar. When your technicians arrive at work, their day is already laid out, taking advantage of factors like geography and driving distances. With work orders and invoicing also within an app, your crews will spend less time doing “paperwork,” and have more time available to do the billable work of cleaning carpets.
When your whole team is having an easier time with booking and scheduling, more bookings are coming in your team has more time to complete them, not only will your revenues see a boost, but so will your profits.
Try it for Yourself
Want to learn about carpet cleaning software can help give your business a boost? Book a free, private demo of Vonigo.
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