In North America, smartphones are ubiquitous. Much of the population with buying power is now quite tech-savvy, and demand convenience in every aspect of their lives. For mobile service companies...

This article about customer service metrics is by Reuben Yonatan, Founder of GetVoip. There is, of course, no quick, easy solution to grow a business, satisfy customers, and make revenues...

This article about work orders is by Lisa C. Dunn, a writer for TechnologyAdvice and copywriter who develops high-quality content for businesses and non-profit organizations. For over 20 years, she has...

For many mobile service businesses, supervising a team of techs who rarely report to a physical office can be incredibly challenging. Even worse, some managers still depend on traditional, manual...

You drive to a place, you load the truck with junk, and you take it away. Easy, right? Maybe at the start. When your business grows into a fleet and...

Overseeing the growth of a franchise is no easy task. For these five franchisors, franchise management software makes it easier. Here are five mini case studies. Sir Grout – Tile...