Thoughts & insight on business, technology, and giving back
This post was originally published on September 12, 2017. It’s remarkable how well it holds up. While autonomous lawncare robots are not ubiquitous, they are certainly commonplace. The number of businesses offering tech-enabled lawncare services…
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Have you ever thought of starting your own holiday lights installation business? Holiday lights are one of the biggest opportunities and fastest-growing categories in the home services industry. Still, to this day, about 75% of…
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Pet grooming software helped this Maine pet grooming franchisee launch a second grooming van, and triple her staff in just seven months. “I started in Jan of 2017 after purchasing an Aussie Pet Mobile franchise based…
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When you sell a service, you offer a customer a little package that improves their life. You might be deploying your field-service team to help them move house. Maybe you are fixing their furnace, removing…
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Marketing 101: there’s a very good chance that the first interaction a new customer has with you begins with a search on the web. After all, 86% of US citizens have access to the internet,…
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Two of business’ biggest challenges are keeping clients and attracting new ones. Want to know how to get referrals from your existing customer base? Smart service businesses know that the path to growth and more revenues…
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You can’t start a business without being bombarded with a series of shiny new acronyms: ROI, MOM, ARPU, WFH, EOD… etc. What do all these acronyms have in common? They are trying to make your…
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