New Feature: More Dashboard Metrics
- November 24, 2016
- By: Vonigo
Companies that use our field services software will be familiar with our dashboard metrics already, as they’ve been a mainstay of Vonigo for some time. The ability to see the status of your business, at-a-glance in the dashboard, is indeed one of our most popular features; a screen visited by many a crew manager and scheduler.
But we’ve expanded the capabilities of dashboard metrics, and now offer over 60 different statistics and visual displays, letting you build the dashboard of your choice.
Adjust your dashboard to offer a quick view of the number of sales calls by sales rep each week or month, or the number of jobs and work orders resulting from those calls.
Here’s a sample dashboard, showing 14 different metrics on one screen:
But you’re not limited to those stats. You can also view:
# of leads created for a sales rep this week or month
# of notes created for sales rep’s accounts today, this week or this month
$ value of jobs created for sales rep’s accounts today, this week, this month
# of jobs booked by current user today, this week, this month
# of work orders created by current user today, this week, this month
# of work orders scheduled today, this week, this month, created by current user
# of completed work orders scheduled today, this week, this month, created by current user
$ value of work orders created today, this week, this month, created by current user
$ value of work orders scheduled today, this week, this month, created by current user
$ value of completed work orders scheduled today, this week, this month, created by current user
At-A-Glance, From Anywhere
And what’s more, you can view it on mobile as well, as all screens are responsive to your device. The real key to a software tool that is designed for the needs of mobile service companies is how well it helps you to manage your business as a whole. Measuring the effectiveness of your work is a key component of that, and dashboard metrics make it easy to see and comprehend the velocity of your business.
If a sales rep is underperforming, the metrics will quickly show who may need some additional coaching. Conversely, when one rep or agent is converting more calls into booked jobs, the dashboard will help identify the team members achieving the best results , in one convenient glance. This helps you to identify training opportunities, or when it’s time to reward an employee with a promotion or greater responsibility. Better visibility and measurement of operations enables the ability for growth to happen.
Our goal is to help mobile service companies grow, and proof of that growth is in the metrics. Take the time to customize your dashboard to display the metrics that matter to you, and keep a keen eye on exactly what that growth looks like.
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