Thoughts & insight on business, technology, and giving back
For field service companies that do housecalls, every minute counts. The ability to confirm appointments and ensure your field teams can get access to your customers’ homes is crucial. Transactional text messaging makes it possible…
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Vonigo is dedicated to helping mobile service companies reach their potential in a digital world. That’s why we’ve launched the Vonigo Growth Program, our one-on-one advisory services to help ambitious service companies accelerate growth and…
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Vonigo has partnered with OnDeck, an international leader in online lending to small business, to provide fast, transparent, financing solutions to service businesses. The partnership will provide service-based small businesses ease of access to OnDeck’s…
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We’ve reached a point in time where paper-based work orders make your service business look unprofessional. Customers have grown to expect the kind of convenience, professionalism, and accuracy that only work order software can provide.…
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Job scheduling software is changing the way mobile service companies do business at all levels of their operation. Here are some of the ways that it can make life easier — both for your team…
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In North America, smartphones are ubiquitous. Much of the population with buying power is now quite tech-savvy, and demand convenience in every aspect of their lives. For mobile service companies like movers and cleaners, offering…
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This article about customer service metrics is by Reuben Yonatan, Founder of GetVoip. There is, of course, no quick, easy solution to grow a business, satisfy customers, and make revenues suddenly surge beyond a business…
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