Thoughts & insight on business, technology, and giving back
Service providers have been taking appointments over the phone since, well, soon after the telephone became popular over a hundred years ago. But have you ever wondered about the hidden costs and lost sales inherent…
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“Back in 15 minutes!” That’s what the sign on the sandwich shop said, both times we tried to go. It was my friend’s favorite little neighborhood stop – he swore by their tuna melt, telling…
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As we step back from our businesses and take time to enjoy time with our loved ones and friends at holiday celebrations, we enjoy those things that brought us happiness in our childhood: mistletoe, bright…
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Throughout North America, the biggest impediment to growing a business is lack of capital. Thanks to millions of dollars worth of business grants available to service companies in the USA and Canada, that doesn’t need…
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Businesses have to adapt to their customers’ changing needs. One such company is ServiceMaster By Reid, a Mississippi firm which implemented Vonigo back in February of 2013 – and ever since, the benefits just keep…
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“When can we schedule your next checkup?” Dentists mastered that phrase over a century ago, ensuring an ongoing stream of patients (and billings) to build successful practices. When you think about it, it’s amazing that…
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We work with a lot of different kinds of service companies, from handymen and cleaning companies to painting companies, window washers and more. A lot of them struggle with the same problem: how do I…
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