Thoughts & insight on business, technology, and giving back
You’re familiar with the chase of a new client: the initial request for a quote, the convincing sales pitch, the service. It’s so familiar that it’s become a second nature. So natural that you’re actually…
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The time is nigh: a meeting with your web agency is just around the corner. You have many questions, but no words. The meeting will last one hour, and you will say things you want…
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When you were in high school, there were kids that were easy-going and confident in a way that defied the norms of the time. And now that you’re a business owner, you notice that again…
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For owners of field services businesses, search engine optimization (SEO) is a battlefield unto itself. With the way search engines like Google are evolving to give the searcher answers right on the search results page,…
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Let’s start by stating the obvious: the easiest way to solve cash flow problems is to get paid as quickly as possible. We consulted industry experts, some of our own customers and our own finance…
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When Mitchel Durfee came back to Vermont from his tour of duty in Afghanistan in the summer of 2013, he had a hard time finding good employment. It wasn’t just him. He noticed several of…
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Have you ever stumbled upon a website and had a little message pop-up in the corner with a friendly service rep checking as to whether you need help? That company doesn’t have 10,000 customer service…
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