Your service business in one place

Vonigo offers everything you need to run a successful service company.

Business Management

Streamline your service business

Built from the ground up to help service businesses save time, money and headaches as they expand, Vonigo optimizes every step in the service delivery process from customer requests all the way through to invoicing, payments and the next visit.

And best of all, Vonigo is flexible enough to fit the way you do business today. Every customer is different, so we work directly with each one to configure Vonigo to their specific business needs. It’s why we have one of the industry’s top customer retention rates.

I can't imagine running our business without Vonigo. When we started using Vonigo, we had just 11 employees and now we have over 30.

John Herron, Kansas City Franchisee
You Move Me

Making Australian service businesses work better

Actively manage every step of the service delivery process with our intuitive, cloud-based and mobile suite of business applications. Gain valuable insight into customers and sales to increase close rates and drive more business without more investment.

Clients

Manage every step of your client relationships from the moment your team makes the first contact through to scheduling service, work orders, invoicing, payment and follow up.

Jobs

Maintain a 360-degree view of each work order and its delivery status so that everyone on your team has up-to-the-minute information at their fingertips.

Scheduling

Everything needed to schedule your team efficiently with location-based optimization and simple drag & drop functionality to maximize productivity.

Invoicing

Create branded invoices directly from work orders based on the services customers received so there’s no manual entry or time-consuming invoice creation.

Payments

Online payments go directly into your bank account, reducing the time it takes for you to receive payment and greatly simplifying your customers’ experience.

Quoting

Simplify and speed up the quotation process by giving your sales reps an easy-to-use mobile quotation tool with up to the minute pricing and inventory.

Reporting

Gain valuable insight into your financial, service, sales and customer health with pre-built and easily configurable business reports.

Inventory

Keep track of real-time inventory at the office and in your vehicles as items are added to work orders and invoices. Easily create POs for approval and re-ordering.

Cases

Manage, assign, track, and complete inbound client requests to ensure nothing falls through the cracks.

Service process made simple with Vonigo

Manage the end-to-end flow of your service business to ensure your team won’t skip a beat with all the information they need at their fingertips throughout the customer experience.

Dispatch

Automate the dispatching process by providing automated route sheets and work order details to your teams in the field.

Notifications

Never drop another ball with email notifications to sales, operations, delivery and your customers every step of the way.

On-screen Signatures

Capture client signatures on quotes, work orders, contracts, and invoices.

History

Review a complete history of every interaction with every customer.

Pricing

Create services and pricing the way your business works today making it easy to create accurate quotes and invoice the right amount every time.

Taxes

Define discrete tax rules for each service and product in a given location so your team doesn't have to calculate taxes for each job.

Mapping

View appointments in Google Maps with driving directions and client details.

Library

Make key documents, images, and videos available to your team.

User Directory

Upload a photo, post an update. Your team will stay connected.

Online Booking

Increase revenue and conversions

Vonigo's industry leading online booking engine brings your business to your customers even before you visit them. By offering customers the ability to make a buying decision as soon as they find your business online, you'll significantly increase your revenues and drive new business without additional sales reps.

With an online booking engine directly coupled to your website and schedule, Vonigo allows your customers not only to book jobs or estimates but book at a time that's convenient for them and available on your schedule.

Per job revenue increased 65% with real-time online booking.

Scott Reid, Owner Operator
ServiceMaster by Reid

Configurable

Define services, pricing, availability and any other information needed to allow your customers to book jobs or estimates through your website 24/7.

Use Your Website

Vonigo's online booking engine seamlessly integrates with your existing website so that your customers remain in your branded experience throughout the reservation process.

Analytics

Add Google Analytics and pay-per-click conversion tracking to Vonigo's online booking engine to optimize your campaigns, improve conversions, and increase revenue.

Built for Growth

Frictionless growth for service companies

We've helped countless customers put the technology and processes in place needed to scale their business to the next level. Vonigo reduces inefficient processes and potential for human error that exists in any growing service business.

With equally complete support for single-location businesses, multi-location enterprises, and franchises, Vonigo allows you to define how locations and territories are managed as you expand into new regions.

We're operating with existing franchise partners in a much more effective way, cutting administrative costs and boosting productivity. The system scales seamlessly!

Lane Martin, Modern PURAIR

Franchises

Developed with the needs of franchised service businesses at its core, Vonigo allows franchisors to offer franchisees a seamless platform to run their operations.

Offices

Everything you need to schedule your team efficiently with location-based optimization baked in to maximize productivity.

Territories

Geographically segment business unit regions to clearly defined sales territories for each office or franchise.

Call Centre

Manage calls from a dashboard complete with job and estimate booking, over-the-phone quoting, call-backs, history, routing, reporting and more.

Automated Routing

Route new leads to the appropriate office or sales rep based on zip/postal code so new opportunities get sent to the right territory.

Royalty Reporting

If you operate a franchise, Vonigo will save you time and improve franchisee relations with our built-in royalty collection and reporting system.

Integrations

Accounting

No more double entry. Save time and bookkeeping costs with Vonigo's Xero integration.

GPS

Manage vehicle location, on-site crews, and dispatch all in real-time. Run location-based reports to optimize efficiency.

Route Optimization

Optimize vehicle routing to save time, reduce fuel costs, and improve service.

Accept Credit Cards

Process credit cards in the office, on-site with clients, or through your website when clients book online. Best of all, you can keep your current merchant account.

More you’ll love

Anywhere Access

Manage your service business from the office, your truck, or your customer’s front door.

Fast Setup

Get up and running in no time and if you need assistance our team is ready to help.

Easy to Use

A modern, clean, and intuitive interface to make your job easier.

Configurable

Easily tailor Vonigo to the way your business works in a few clicks or taps.

Branded

Your brand always takes centre stage. Add your logo, choose a theme and custom URL.

User Permissions

Set permissions so your team only sees what they need to get the job done.

Global Infrastructure

99.99% uptime with a global network of lightning fast servers in multiple data centres.

Secure

Bank-grade SSL encryption, firewall protection, and intrusion detection keeps your data safe.