Your service business in one place
Vonigo offers everything you need to run a successful service company.
Streamline your service business
Built from the ground up to help service businesses save time, money and headaches as they expand, Vonigo optimizes every step in the service delivery process from customer requests all the way through to invoicing, payments and the next visit.
And best of all, Vonigo is flexible enough to fit the way you do business today. Every customer is different, so we work directly with each one to configure Vonigo to their specific business needs. It’s why we have one of the industry’s top customer retention rates.
I can't imagine running our business without Vonigo. When we started using Vonigo, we had just 11 employees and now we have over 30.
Making Australian service businesses work better
Actively manage every step of the service delivery process with our intuitive, cloud-based and mobile suite of business applications. Gain valuable insight into customers and sales to increase close rates and drive more business without more investment.
Manage every step of your client relationships from the moment your team makes the first contact through to scheduling service, work orders, invoicing, payment and follow up.
Maintain a 360-degree view of each work order and its delivery status so that everyone on your team has up-to-the-minute information at their fingertips.
Everything needed to schedule your team efficiently with location-based optimization and simple drag & drop functionality to maximize productivity.
Create branded invoices directly from work orders based on the services customers received so there’s no manual entry or time-consuming invoice creation.
Online payments go directly into your bank account, reducing the time it takes for you to receive payment and greatly simplifying your customers’ experience.
Simplify and speed up the quotation process by giving your sales reps an easy-to-use mobile quotation tool with up to the minute pricing and inventory.
Gain valuable insight into your financial, service, sales and customer health with pre-built and easily configurable business reports.
Keep track of real-time inventory at the office and in your vehicles as items are added to work orders and invoices. Easily create POs for approval and re-ordering.
Manage, assign, track, and complete inbound client requests to ensure nothing falls through the cracks.
Service process made simple with Vonigo
Manage the end-to-end flow of your service business to ensure your team won’t skip a beat with all the information they need at their fingertips throughout the customer experience.
Automate the dispatching process by providing automated route sheets and work order details to your teams in the field.
Never drop another ball with email notifications to sales, operations, delivery and your customers every step of the way.
Capture client signatures on quotes, work orders, contracts, and invoices.
Review a complete history of every interaction with every customer.
Create services and pricing the way your business works today making it easy to create accurate quotes and invoice the right amount every time.
Define discrete tax rules for each service and product in a given location so your team doesn't have to calculate taxes for each job.
View appointments in Google Maps with driving directions and client details.
Make key documents, images, and videos available to your team.
Upload a photo, post an update. Your team will stay connected.
Increase revenue and conversions
Vonigo's industry leading online booking engine brings your business to your customers even before you visit them. By offering customers the ability to make a buying decision as soon as they find your business online, you'll significantly increase your revenues and drive new business without additional sales reps.
With an online booking engine directly coupled to your website and schedule, Vonigo allows your customers not only to book jobs or estimates but book at a time that's convenient for them and available on your schedule.
Per job revenue increased 65% with real-time online booking.
Define services, pricing, availability and any other information needed to allow your customers to book jobs or estimates through your website 24/7.
Use Your Website
Vonigo's online booking engine seamlessly integrates with your existing website so that your customers remain in your branded experience throughout the reservation process.
Add Google Analytics and pay-per-click conversion tracking to Vonigo's online booking engine to optimize your campaigns, improve conversions, and increase revenue.
Built for Growth
Frictionless growth for service companies
We've helped countless customers put the technology and processes in place needed to scale their business to the next level. Vonigo reduces inefficient processes and potential for human error that exists in any growing service business.
With equally complete support for single-location businesses, multi-location enterprises, and franchises, Vonigo allows you to define how locations and territories are managed as you expand into new regions.
We're operating with existing franchise partners in a much more effective way, cutting administrative costs and boosting productivity. The system scales seamlessly!
Developed with the needs of franchised service businesses at its core, Vonigo allows franchisors to offer franchisees a seamless platform to run their operations.
Everything you need to schedule your team efficiently with location-based optimization baked in to maximize productivity.
Geographically segment business unit regions to clearly defined sales territories for each office or franchise.
Manage calls from a dashboard complete with job and estimate booking, over-the-phone quoting, call-backs, history, routing, reporting and more.
Route new leads to the appropriate office or sales rep based on zip/postal code so new opportunities get sent to the right territory.
If you operate a franchise, Vonigo will save you time and improve franchisee relations with our built-in royalty collection and reporting system.