Customer Management

Manage every step of your customer relationships from the moment your team makes first contact through to scheduling service, work orders, invoicing, payment receipt and follow up. With Vonigo's Customer Management you can maintain a detailed list of leads, generate estimates, convert leads to accounts when sales occur and track important service requests through the use of our case management feature.

Managing customer appointments and jobs is a snap with our intelligent scheduling system. It includes zip/postal code based booking intelligence, online customer booking and pre-defined availability templates to ensure efficient routing of resources in the field. The management of customers with multiple locations and multiple contacts are all efficiently handled by Vonigo. Customer Management just got a whole lot easier with Vonigo, plus you get the added bonus of this important function being tightly integrated with key operational processes - all in real-time.